These terms apply when you create a pickBlink account or use the app at app.pickblink.com. By signing up you agree to them on behalf of yourself and the business you sign up for. Questions: support@pickblink.com.
Your account
You need a valid email address and must keep your password safe. You're responsible for what happens in your account, including what staff you invite do. Admins of a business can add and remove its users.
Free trial
A new business gets 3 days of pickBlink free, with every feature and 20 AI credits. No card is needed. When the trial ends without a subscription, the account becomes read-only: you can still see your orders, storage and photos, but can't change them, until you subscribe.
Subscription and payment
- The subscription costs $9 (US dollars) a month and includes the whole app and 100 AI credits each month. Prices exclude any taxes that apply.
- It's charged in advance each month through Stripe and renews automatically until you cancel.
- You can cancel any time from Plan & credits in the app. It stays active until the end of the month you've paid for, then stops renewing. Payments already made aren't refunded, except where the law requires it.
- We may change the price. We'll tell admins by email at least 30 days before a change applies to them.
AI credits
Auto detect and the assistant use AI credits. Extra credits can be bought in packs of 100 for $9 or 500 for $35; buying them needs an active trial or subscription. Credits don't expire and can't be exchanged for money. If an AI request fails on our side, its credits are returned. AI results can be wrong, so check bins and answers before relying on them.
Your data
What you put into pickBlink, and the orders and products from your stores, stay yours. You let us store and process them only to provide the app, as described in the privacy policy. You confirm you have the right to upload the photos and data you add, and to connect the stores you connect.
Fair use
Don't use pickBlink to break the law, to get into other accounts, to overload or attack the service, or to copy or resell it. We may suspend an account that does, and will tell you why unless the law forbids it.
Availability and changes
We work to keep pickBlink running and your data safe, but can't promise it will always be available or free of errors. Stores and other services pickBlink connects to can change or stop how they work with it. We may improve and change features; if we remove something important you pay for, we'll tell you in advance.
Responsibility
pickBlink is provided as it is. As far as the law allows, we aren't responsible for indirect losses such as lost profits, missed shipments or lost data, and our total responsibility for any claim is limited to what you paid us in the 12 months before it. Nothing here limits responsibility that the law doesn't let us limit.
Ending
You can stop using pickBlink and ask us to delete your account at any time by writing to support@pickblink.com. We may end the service for an account that seriously or repeatedly breaks these terms.
Law
These terms are governed by the laws of Japan, and the courts of Japan handle any dispute, unless the law of your country gives you the right to use its courts. If we change these terms, we'll update the date above and tell admins by email when the change matters; using pickBlink after that means you accept the new terms.